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Shipment

Local Delivery (Singapore)

  • Our products are delivered by via Courier. Shipping duration is generally within 2 - 4 days (from when payment has been received by Highlander Espresso Bar) depending on the location of the customer. In the event that our couriers return the goods to us as undeliverable for any reason, additional delivery charges may apply to cover the cost of redelivery. If orders are subsequently cancelled, any refund will have all delivery charges deducted from any refund amount given.
  • Shipping is FREE within mainland Singapore for total orders of above $100. Shipping costs $12.00 for order value between $0 to $50. $10 charge for order from $50 to $100.
  • Prices quoted are NETT and in Singapore dollars. We do not charge GST.
  • Once orders are confirmed, no cancellations and refund requests are allowed unless under special circumstances.
  • Kindly allow 2 - 4 working days for processing and delivery of your order within mainland Singapore.

 

Overseas Delivery

  • Customs regulations may prevent us from shipping certain products to certain geographical locations. Highlander Espresso Bar will assist in facilitating customs approval by providing the ingredients declaration forms as and when required. However, you will be notified if we are unable to ship specific items to the address you have selected.
  • Highlander Espresso Bar will not be held responsible in the event that orders delivered are rejected by the customs authority of your geographical location. Additional costs incurred in re-directing or cancellation of the orders will be borne by the customers.
  • All orders are subject to confirmation. Kindly allow at least 2 weeks for processing and delivery of your order.
  • Shipping charges apply and are based on total product weight and geographical location. Actual delivery and handling charges will be advised 1 to 3 days after order confirmation and added to your order. You will be asked to make another secured payment for shipping charges through PayPal.
  • Any changes to orders placed must be made at least 5 working days prior to the delivery schedule. Changes to orders are subject to stock availability.
  • Once orders are confirmed, no cancellations and refund requests are allowed unless under special circumstances.