Read what some of our customers say…
"Awesome service! Thanks Cedric for the home visit to work out what was going on with my machine...glad is wasn't anything too serious and I can get a great coffee from it again..Totally awesome service....in NZ I'd have to lug the beast down to my car and take it in!"
Ms Tonia Still (New Zealand)
"Highlander Coffee Team, we just wanted to give you a big compliment on your service, the high standard of your products and the overall experience! Awesome job! Keep up the great work."
Mr Albert & Mrs Natalie Visscher (Singapore)
“Hi phil : i would like to this chance to thank you for the wonderful service you rendered to me and my espresso machine.”
Mr Kelvin Chan
"Many thanks Phil we are really enjoying our coffee machine."
Ms Kate Catto (New Zealand)
"Phil, Many thanks for the excellent delivery and training on Saturday. The VBM is everything that we hoped it would be. The package that was delivered with the machine was well thought through and effective. Your team did a great job."
Mr Louis Niven (New Zealand)
"Phil, Many thanks to Cedric for taking such good care of my DomoBar. It gave me great peace of mind that it was handled by someone who understands how to treat the machine. And to have it returned in even better condition than it left the old place was a bonus! Love the new big knobs and it has the new machine shine again. Thanks again. Cheers."
Ms Suzanne Roat, PhD, P.E. (U.S.A.)
"big thanx to Highlander Coffee for their speedy and expert service enabling my machine to be up and running with almost no downtime!...ya plus he help me zhng my pressure, change some o rings, and even the power plug change to 3 pin sg type... where to find such power?"
Mr Jonathan Ho (Singapore)
Since 2007, we have been providing onsite and carry-
If you have purchased a machine from Highlander Coffee and the warranty period has expired, there will be a chargeable fee if repair and service have been successfully performed onsite. If it is within the warranty period there will be no charges (unless due to mishandling) if repair and service have been successfully performed onsite or carry-
Repair charge is between $120 onwards (subjected to GST). Cost of replacement parts will be quoted and added to the repair charges separately before you agree to the repair.
If you do not wish to proceed with the repair assessment charges = $30 (subjected to GST).
Onsite Repair and Service (Mainland Singapore)
Repair charges is between $150 onwards (subjected to GST). Cost of replacement parts will be quoted and added to the repair charges separately before you agree to the repair.
If you do not wish to proceed with the repair assessment charges = $60 (subjected to GST).
We are located at 49 Kampong Bahru Road Singapore 169362 or contact us at Tel: 6226 1686 prior to sending your machine in. Alternatively, you may also submit an online enquiry. Our operating hours are from Mon to Sat 9.00am-
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